To view the notice or any of the hyperlink’s in the notice, click the link below.
Flush Results 10/24/24
The King Water portion of the full system flush is complete. Sediment is stirred up during a flush, so please follow the instructions below to complete your portion of the system flush.
If you live on Phillip St, Shawn Ave, Riepma Ave, Stephen St, Douglas St, Glencairn Rd, Circle Ave, Gabrielson St, Arnold Rd and Penn Cove Roads, you should run your outside faucets today. You are participating in completing the flush by running your portion of the lines until you see that the water runs clear. Residents of all other streets that were flushed on previous days do not need to run outside faucets again unless you did not run your faucets after Tuesday’s flush day.
It is possible for chlorine levels to be higher than normal after any water event, but it is not anticipated that it will be after this one.
Flush results-End of day 10/22/24
King Water has finished with the flush for today!! They got farther along than anticipated!! So, we’re hoping they’ll be able to finish the entire flush on Thursday. I’ll let you know by Thursday at 5pm.
It’s time for everyone to get familiar with their community roads or take a look at the attached map. The sections in red were done today. If you live on the following streets or street sections that were flushed today, you need to run your outside faucet after 5pm today. (if you can wait a little longer, it would be good to wait a few more minutes to let the reservoir recover since it’s very low)
ALL OF-
Mark St, Lisa St, Paul Ave, Allyson St, Sidney St, Donald Ave, Carl Ave & Diane Ave were done today. As well as
Sharon St- North of Stephen & Donald Ave was done. The small section of Sharon St south to Arnold was NOT done.
Riepma Ave between Sidney St & Mark St was also done. The rest of Riepma Ave was not.
If you do not live on the streets or street sections above, your street will be done on Thursday, October 24th. You will flush outside then.
EVERYONE still needs to refrain from using water on Thursday, not just the streets being flushed. Thank you!
Flush begins 10/22/24 AND 10/24/24
FULL SYSTEM FLUSH PROCEDURE. Rolling Hills-Glencairn main water lines will be flushed on Tuesday, October 22nd & Thursday, October 24th. Flushing begins at 8am and continues each day until 5pm. If the flush continues to a 3rd day, the signs at the entrances to the community will not be removed until the flush is 100% complete.
A full system flush consists of closing and opening main water valves strategically throughout the community to run water through all the main lines and out the fire hydrants. This process cleans out all the water lines of sediment that can build up over time. DO NOT USE ANY WATER during the flushing. You may have water in your home sporadically throughout the days but using it will only delay the restoration of supply to everyone.
Additionally, if you use water during the flush, it may pull water in the wrong direction and stirred up sediment will be pulled into your house or one of your neighbors. When the flushing is complete, we suggest you turn on an outside hose bib and let it run until you see that it runs clear (about 10-15 minutes, depending on how far the hose bib is from the main line in the street).
Recently, King Water has been flushing in sections, so only the streets that were actually flushed need to run their own faucet to complete the flush in their area. There is no need to run outside faucets if your street was not done. The website will be updated at the end of each flush day with the streets that were flushed and any other pertinent information.
You will know when the flush is completed when the signs are removed from community entrances and if there is a current phone number on file for you in the office, you will receive a “Robo-call or Robo-text” from RHGC as the sender with the notification. Please update your contact information if you do not receive a notice.
Flush is Done! 4/12/2024
The flush is done! If you live on the green sections of the map below, you should run your outside faucets. This will clear your section of the system and complete the individual portion of the flush. We anticipate the next full system flush will be in October.
Always watch the back of your bills for updates and information!
Flush Update 4-11-24
The flush is done for today! The sad news is that they did not finish completely. The good news is that tomorrow should be quick and fairly painless. All of the main streets were done except for the blow off valves at the road ends. Here’s the breakdown.
Today they flushed the streets listed below. Members in these segments should run their outside faucets now to finish their portion of the flush.
Donald Ave, South of Sidney St
Diane Ave, South of Phillip St
All of Phillip St
Stephen St, East of Riepma Ave
All of Sharon St
Douglas St, East of Riepma Ave
Glencairn Rd, West of GabrielsonPenn Cove road between Gabrielson and Riepma.
King Water will finish the blow of valves at the street ends on Friday morning between 8am and noon. I am told that community members should still be able to use water during this time but there still could be moments of no water pressure. If you notice no water pressure, wait a few minutes and try again. Also, hold off on laundry and running the dishwasher in the morning.
The sections of the map in Red are DONE, the sections in GREEN will be done tomorrow morning. (Green-Ends of Stephen, Glencairn, Circle Douglas and Penn Cove Roads)
You should not need to run your outside faucets again today if you did it yesterday.
Flush Results- End of day 4-9-24
King Water has finished with the flush for today!! They got farther along than anticipated!! So, we’re hoping they’ll be able to finish the entire flush on Thursday. I’ll let you know Thursday by 5pm.
It’s time for everyone to get familiar with their community roads or take a look at the attached map. The sections in red were done today. If you live on the following streets or street sections that were flushed today, you need to run your outside faucet after 5pm. If you do not live on the following streets. Your street will be done on Thursday the 11th. or Friday the 12th and you will flush outside then.
All of – Mark St, Lisa St, Paul Ave, Allyson St, Sidney St were done today. As well as
Donald Ave, North of Sidney St.
Riepma Ave North of Phillip St
Shawn Ave, North of Phillip St
Diane Ave, North of Philip St.
Phillip St was NOT done.
4/9/24 (8AM-5PM) FLUSH INSTRUCTIONS
FULL SYSTEM FLUSH PROCEDURE. Rolling Hills-Glencairn main water lines will be flushed on Tuesday, April 9th and Thursday, April 11th with Friday, April 12th as the 3rd day if needed. Flushing begins at 8am and continues each day until 5pm. If the flush continues to the 3rd day, the signs at the entrances to the community will not be removed until the flush is 100% complete.
A full system flush consists of closing and opening main water valves strategically throughout the community to run water through all the main lines and out the fire hydrants. This process cleans out all the water lines of sediment that can build up over time. DO NOT USE ANY WATER during the flushing. You may have water in your home sporadically throughout the days but using it will only delay the restoration of supply to everyone.
Additionally, if you use water during the flush, it may pull water in the wrong direction and stirred up sediment will be pulled into your house or one of your neighbors. When the flushing is complete, we suggest you turn on an outside hose bib and let it run until you see that it runs clear (about 10-15 minutes, depending on how far the hose bib is from the main line in the street).
Recently, King Water has been flushing in sections, so only the streets that were actually flushed need to run their own faucet to complete the flush in their area. There is no need to run outside faucets if your street was not done. The website will be updated at the end of each flush day with the streets that were flushed and any other pertinent information. You will know when the flush is completed when the signs are removed from community entrances and if there is a current phone number on file for you in the office, you will receive a “Robo-call or Robo-text” from RHGC as the sender with the notification. Please update your contact information if you do not receive a notice.
Reservoir Cleaning
The reservoir cleaning is on the schedule for Tuesday, March 26th. This means our reservoirs will be empty and there will be NO WATER from 8am-5pm on that day. If you do have water via gravity feed, do not use it!! This will drain the pipes and cause issues for start-up. Plan ahead!
Water System Update
Currently we are waiting for 3 new transfer pumps in the oxidation basin to be installed, then pilot testing can begin. After pilot testing, the reservoir will be cleaned, and a full system flush will be done. We will keep you updated as we continue to transition to full operation. This process may still take a couple of months, thank you for your patience.