FULL SYSTEM FLUSH PROCEDURE. Rolling Hills-Glencairn main water lines will be flushed on Tuesday, October 22nd & Thursday, October 24th. Flushing begins at 8am and continues each day until 5pm. If the flush continues to a 3rd day, the signs at the entrances to the community will not be removed until the flush is 100% complete.
A full system flush consists of closing and opening main water valves strategically throughout the community to run water through all the main lines and out the fire hydrants. This process cleans out all the water lines of sediment that can build up over time. DO NOT USE ANY WATER during the flushing. You may have water in your home sporadically throughout the days but using it will only delay the restoration of supply to everyone.
Additionally, if you use water during the flush, it may pull water in the wrong direction and stirred up sediment will be pulled into your house or one of your neighbors. When the flushing is complete, we suggest you turn on an outside hose bib and let it run until you see that it runs clear (about 10-15 minutes, depending on how far the hose bib is from the main line in the street).
Recently, King Water has been flushing in sections, so only the streets that were actually flushed need to run their own faucet to complete the flush in their area. There is no need to run outside faucets if your street was not done. The website will be updated at the end of each flush day with the streets that were flushed and any other pertinent information.
You will know when the flush is completed when the signs are removed from community entrances and if there is a current phone number on file for you in the office, you will receive a “Robo-call or Robo-text” from RHGC as the sender with the notification. Please update your contact information if you do not receive a notice.